United States Shipping
Most orders leave our warehouse within 1 business day.
All orders are shipped using delivery confirmation services whenever available by the carrier. The carrier will leave your order at your address even if no one is present to accept delivery. If you need a signature required for your delivery, please make that request in the comments section during checkout. We cannot be responsible for shipments that are missing after delivery is confirmed by the carrier. Certain orders may be shipped with a "signature required" notation at our discretion. For free shipping promotions, we reserve the right to choose the cheapest possible shipping method.
If you have a question about shipping, please contact us before ordering. Shipping terms are FOB shipping point.
U.S. Military Shipments
We offer free shipping to active-duty U.S. Military personnel on all orders over $25 shipping to APO / FPO / DPO addresses. Military shipments are sent via the US Postal Service and can take 1 to 8 weeks for delivery to the shipping address. Due to the nature of shipping to military destinations, complete tracking information may not be provided by USPS. Large orders weighing over 55 lbs. may not be eligible for free shipping.
APO Checkout Instructions
- Include your rank along with your first and last name in the name fields.
- Enter your unit information in the address field. Please be as specific as possible.
- Choose United States as the shipping country.
- Enter APO, FPO or DPO for your city.
- Choose Armed Forces (Europe, Pacific, Americas, Africa or Middle East) for your state.
- After entering an Armed Forces shipping address, shipping will become free for orders totaling $25.
We only ship to customers in the United States and to US Military Addresses. We do not ship to any international locations at this time.
Tracking Your Packages
You may receive one or more tracking numbers in the confirmation e-mail we send you when your order is shipped. The tracking number can be used to check the current status of your package at the appropriate shipping carrier's website listed below.
Package tracking: www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877)
Package tracking: www.fedex.com/us/tracking/
U.S. customer service: (800) GoFedEx or (800) 463-3339
Package tracking: tools.usps.com/go/TrackConfirmAction_input